Privacy Policy

Who We Are

Welcome to Al Waqiah Cosmetics. Our website address is https://alwaqiahcosmetics.com.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or shop on our website.

Information We Collect

When you visit or use our website, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Order details
Payment information (processed securely through third-party payment providers)
IP address
Browser type and device information
Cookies and website usage data

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and delivery updates
Improve our website and shopping experience
Prevent fraud and unauthorized activities
Comply with legal obligations
Send promotional offers or newsletters (only if you choose to receive them)

Comments

If visitors leave comments on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent to help detect spam.

An anonymized hash created from your email address may be sent to the Gravatar service. You can view the Gravatar Privacy Policy at https://automattic.com/privacy/.

Media

If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS). Visitors may download and extract location information from uploaded images.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

Remember your login information
Save shopping cart contents
Store your preferences
Improve website performance
Analyze website traffic

You can disable cookies through your browser settings, although some website features may not function properly.

Embedded Content

Pages on this website may include embedded content such as videos, images, maps, or social media posts.

Embedded content from third-party websites behaves exactly as if you visited those websites directly. Those websites may collect data, use cookies, and monitor your interactions according to their own privacy policies.

Payment Security

We do not store your debit card, credit card, or mobile banking passwords on our servers.

Payments are processed securely through trusted payment gateway providers using industry-standard encryption.

Who We Share Your Data With

We do not sell or rent your personal information.

Your information may only be shared with:

Payment gateway providers
Courier and delivery companies
Website hosting and technical service providers
Government authorities when required by applicable law

If you request a password reset, your IP address may be included in the reset email.

Data Retention

We retain your information only for as long as necessary to:

Process orders
Provide customer service
Maintain business records
Comply with legal and tax obligations

Comments and their metadata may be stored indefinitely to help recognize and approve future comments automatically.

If you create an account, your profile information is stored until you choose to edit or delete it.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your account details
Delete your personal data (subject to legal requirements)
Receive a copy of the personal information we hold about you

To make any request, please contact us using the information below.

Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of transmission over the Internet is completely secure.

Spam Detection

Visitor comments may be checked through an automated spam detection service to protect our website and users.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through our website:

Website: https://alwaqiahcosmetics.com

Thank you for choosing Al Waqiah Cosmetics.